Customer Success with Cloud Solutions, Big Data Analytics and AI/ML

As the coronavirus (COVID-19) global pandemic unfolds, we would like to share our plans to conduct our business seamlessly while giving utmost priority to the health and well-being of our employees and our ecosystem of customers, vendors, and partners.

Our hearts go out to anyone directly or indirectly impacted by this pandemic. We are inspired by the selfless service of healthcare workers, first responders, and other professionals who continue to serve the people in need.

Our two main priorities at Axtria include:

1. Ensuring the health and safety of all our employees and stakeholders
2. Exhausting every effort to provide you the innovation and high-quality service you have come to expect from Axtria

We pride ourselves on being a highly customer-centric company. Rest assured, we will continue to help achieve all business goals by ensuring that our team is fully equipped to stand in support. Our integrated cloud platforms enable global commercial organizations to work seamlessly and automate manual processes. They are built from the ground up to support teams that need to work remotely.

To ensure health and safety, we have asked our employees globally to follow the guidelines of the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and maintain social distancing, work from home, and swap in-person meetings with phone and video calls. Assuredly, our employees are well-versed in remote work, given our technology infrastructure, ongoing training, and existing processes. We have also rescheduled all in-person events in the coming weeks to digital platforms. Doing so allows us to suspend all unnecessary business travel and large gatherings.

Lastly, we will continue monitoring the COVID-19 data and will make operational adjustments as needed. As a data analytics company, we are committed to making data-driven decisions in every aspect of the business. We shall continue doing so using the most reliable data - from the WHO, the CDC, data-based case tracking via Johns Hopkins University (JHU), as well as through national and local administrations.

As always, Axtria will continue to provide our unwavering support. In dealing with the present circumstances, we will continue employing every effort to deliver uninterrupted services.

Further, you can bank on us to alert you of any protocol changes while encouraging you to approach us with your feedback and queries – not just as business partners, but as valued friends.

On behalf of all Axtrians, I wish you and your families safety and good health during these trying times.

We are isolated but united!

All the best,
Jassi Chadha