Improve provider engagement to drive better health outcomes
Technology and domain expertise
Partnering of the 4 PS to drive better health outcomes
Bringing the right content to the right profile and tapping the right channel to enable a seamless customer 360 experience
- Field Excellence
- NPP Interactions
- Seminars
- Patient Engagement
- Advocacy Groups
- Digital
Pharmaceutical company
Patient
Payer
Policy makers
Providers
- MSL Interactions
- Patient Support Programs
- Adverse Events Reports
- RWE/HEOR
- Clinical
4P Touchpoints
4P Touchpoints
UNIFIED | PERSONALISED | INTEGRATED
| CHANNELS |  Social |
 Live Chat |
 Web |
 Virtual |
 Chatbot |
 Call |
 Mobie |
 Email |
 Sales Rep |
 MSL |
 CC Agent |
 SCG |
| SOLUTIONS | Syndicated data | Non-syndicated data | Sales CRM | Medical CRM | Therapy area data CMS | Content management | ||||||
| Targeted support content | Personalization | Data platform | Omnichannel data hub | Analytics & insights | ||||||||
Omnichannel landscape services for 3600 customer engagement
Customer Data Platform
- Identity Management
- Journey analysis and mapping
- Trigger orchestration
- Single customer view
Customer Data Platform
Omnichannel Data Hub
- Vendor management
- Consent management
- Data integration
- Unification
Omnichannel Data Hub
Customer 360 Analytics
- Customer LTV
- Channel cadence
- CARE score
- Payer score
- Customer 360 dashboards
Customer 360 Analytics
Omnichannel Decision Engine
- Prioritization
- Business Rules engine
- AI ML algorithms
- A/B Testing
Omnichannel Decision Engine
Customer success stories
Unlocking 33% Performance Gains With Commercial Data Management For Top Pharma
Mining Unstructured Data Using NLP And ML To Improve Quality Of Patient Care
Enabling Faster Go-To-Market With High Performance Data Management